Due to severe staff shortages, we will only be seeing patients for emergencies in the afternoons for the month of August. The e-consult service will also only be operational between 8.00 – 13.00 Mon – Fri for the month of August.
Normal services will be renewed from September onwards. Sincere apologies for the inconvenience.

We will be having a Zoom Patient Group meeting on Monday 16th November at 17.00.
Any registered patient is welcome to join.
If you are interested please e-mail Susan on susan.mercier@nhs.net

Primary care staff across each borough will be able to access your full medical record without consent during the COVID-19 pandemic but will only do so when this is necessary to provide you with care. They will be required to use a smartcard which confirms their identity, and which limits their access and actions to those appropriate for their role. They will all have been trained to understand their professional and legal responsibilities in providing you with care

There have been problems with patients who see private consultants particularly in regard to IVF treatment and psychiatry, who expect us to replicate the medication the private consultants prescribe on the NHS. Sometimes this medication is not available or not appropriate for a NHS prescription; we are also being asked to order investigations which are inappropriate or unavailable. For this reason, from 1^st November we will no longer do any investigation ordered by a private consultant. We will also not initiate any medication requested by a private consultant until they are stable on that medication first. This will have to be prescribed by the consultant in the first instance. We will also require a letter from the consultant.