• During December, Covid infections have risen sharply in London and this has led to increased demand for hospital care.
• Please be aware the 111 service is currently under extreme pressure in our area. GP surgeries are open from 08:00 to 18:30 (core hours), except on weekends and bank holidays.
• If you need non-covid medical help during the weekend between 8am and 8pm, please call the extended hours GP service on 020 8280 2785. If you are calling outside these times, please visit www.111.nhs.uk or call 111.
• If you have COVID symptoms, please visit www.111.nhs.uk or call 111
• If you have a medical emergency, please dial 999 as usual.

Please do check this webpage for latest updates and information on availability of Covid-19 vaccines in Ealing & Flu vaccines at this practices and local pharmacies.
Covid-19 vaccine
We will contact patients (by phone/text) when the Covid-19 vaccine is available for them. Alternatively, you may receive a letter to invite you to book online for a vaccination at centres, such as one in Wembley.
Please DO NOT contact us but just keep rechecking this webpage. Due to limited supply of the vaccine, the NHS will initially be targeting patients in order of the following Priority Groups – currently Priority Groups 1, 2 and recent 3 are being targeted. Please read this leaflet to explain why you might need to wait: Covid-19 Vaccine: Covid-19 why do I have to wait leaflet

Priority group Risk group
1 Residents in a care home for older adults and their carers
2 All those 80 years of age and over
Frontline health and social care workers
3 All those 75 years of age and over
4 All those 70 years of age and over
Clinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age)
5 All those 65 years of age and over
6 All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7 All those 60 years of age and over
8 All those 55 years of age and over
9 All those 50 years of age and over
For more information about the Covid-19 vaccine, please visit Coronavirus (COVID-19) vaccine – NHS (www.nhs.uk) or read this leaflet: Covid-19 Vaccine Guide for Adults
Patients cannot currently receive the vaccine at Cloister Road Surgery but will be booked into a Covid-19 vaccination centre (likely at Ealing Town Hall or Dominion Centre in Southall). If you receive a letter, you may be able to book online for a vaccination delivered at a large centre in Wembley. You will require 2 doses of the vaccine which are now likely to be administered at least 12 weeks apart. Please read this leaflet to know what to expect after having the vaccine: Covid-19 vaccine: What to expect after vaccine leaflet: Covid-19 why do I have to wait leaflet

• During December, Covid infections have risen sharply in London and this has led to increased demand for hospital care.

• Please be aware the 111 service is currently under extreme pressure in our area. GP surgeries are open, except on weekends and bank holidays.

• If you have COVID symptoms, please go to www.111.nhs.uk or call 111. In a medical emergency, you should dial 999 as usual. Thank you for supporting the NHS

We will be having a Zoom Patient Group meeting on Monday 16th November at 17.00.
Any registered patient is welcome to join.
If you are interested please e-mail Susan on susan.mercier@nhs.net

Primary care staff across each borough will be able to access your full medical record without consent during the COVID-19 pandemic but will only do so when this is necessary to provide you with care. They will be required to use a smartcard which confirms their identity, and which limits their access and actions to those appropriate for their role. They will all have been trained to understand their professional and legal responsibilities in providing you with care

There have been problems with patients who see private consultants particularly in regard to IVF treatment and psychiatry, who expect us to replicate the medication the private consultants prescribe on the NHS. Sometimes this medication is not available or not appropriate for a NHS prescription; we are also being asked to order investigations which are inappropriate or unavailable. For this reason, from 1^st November we will no longer do any investigation ordered by a private consultant. We will also not initiate any medication requested by a private consultant until they are stable on that medication first. This will have to be prescribed by the consultant in the first instance. We will also require a letter from the consultant.